5-Star Online Review System
First Ever Video Review Management System
Rapport 24/7 PortalEasy-to-use website for customers to Record Videos
Custom Review Request Cards – An easy way to ask for Record Videos
Online DashboardSee & manage all your reviews in one place
Facebook & Twitter Integration – Broadcast your great reviews across the social sphere
Full Suite of Reporting Tools – Easily track employee performance
Review Alerts Via Email & Text Message – Know exactly when you get a video testimonial
Custom Branded Review Page – Display all your reviews in one place

 

Plus Training & Support
  • Live Webinars
  • On-Demand Training
  • FAQ and Knowledge Base
  • Live Chat
  • Live Phone Support

Customer Survey System
Customer Survey System
Email Drip CampaignHands-free customer survey requests
Automatic Survey NotificationsKnow exactly when your customers complete a survey
Net Promoter Score®(NPS)An easy way to quickly see customer satisfaction
Automated Survey ReportingQuickly diagnose problems
& celebrate service excellence
Customer Survey System

Employee Incentive Program

Automatic Points SystemPoints awarded & tallied when
employees get reviews & surveys
Customizable Rewards SystemChoose your own prizes & game structure
Review of the Week AwardsCelebrate 5-Star reviews with your team
“My Reviews” Employee DashboardEmployees see & track their points & rewards
connectivity
Automatic Referral Generator
Hands-Free Referral GeneratorAutomatic referral requests to your most satisfied customers
Customizable Referral IncentivesChoose how you want to incentivize customers for referring you
Automatic Referral NotificationsQuickly turn referrals into appointments